Business Office:

• Process student payments including cash and check; assist with credit card payments on CashNet
• Issue refund checks
• Apply charges
• Provide billing information
• Administer payment plans
• Provide book advances and answer questions regarding this process
• Provide student account information
• Lift holds related to student accounts

Financial Aid:

• Answering questions about the FAFSA
• Remind students to complete the FAFSA
• Report status of financial aid and/or disbursements
• Answer questions about verification
• Facilitate student acceptance of scholarships and other financial aid
• Collect thank you letters for scholarships
• Accept financial aid forms
• Answer questions about financial aid warnings and suspensions
• Assist with loans and loan status

Student Records:

• Assist with dropping or adding classes
• Facilitate change of name requests
• Process change of address requests
• Assist with requests to withdraw from college
• Assist with completion of student record forms, including:
• Change of major
• Graduation application
• Release of information
• Course reinstatement
• Answer general questions related to:
• Academic holds
• Registration

Keith Ellis

Skye Hicks

Tracey Winkelhake